Welcome

If you are looking for a holistic IT enabled business process solutions, you have come to the right place.

Let us first explore the name, "process-symphony".

You may find our company name musical.

The name captures our core beliefs on process improvement:

• Listening is vital before playing; we listen to you instead of jumping to solutions
• there is a written part and a free form improvisation part in the score; we will strike a balance between following standards and expressing creativity
• Team effort is essential; we will work as partner, we facilitate to break the organisational silos.
• each performer need to play their own part perfectly; we ensure that all stakeholders are engaged, understand their role and skilled to perform their roles
• The role of documentation is like sheet music; we optimise the documentation and will not over document.
• conductor plays an important role in big orchestra; for enterprise wide process improvement we see the need for an accountable person
• Small quartet teams can be self managed; for a focussed, small improvement a self-managed team can be efficient.

We are a small company located in the beautiful city of Adelaide in Australia, serving globally. We specialise in the following areas:

• IT Governance
• Program/Project Management
• IT Service Management
• Software/Systems Engineering
• Records Management
• Continual Improvement

Do you want to give an encore performance in front of your customers? Talk to us! Let us have a practice session!